Customer service is very important to us. As we continue to improve and expand our services, we recognize our customers' need and desire to preserve their privacy and confidentiality. Safeguarding our customers' privacy is also very important to us. We have adopted standards that help maintain and preserve the confidentiality of customers' nonpublic personal information. The following Statement affirms our continued efforts to safeguard customer information.
This Policy covers information you provide or share with us, as well as with lenders, and other authorized users who are involved in assisting you with your loan application or with any other mortgage-related services. This Policy describes our practices regarding the information we collect. Information we collect may be about you or about others who may be involved in your mortgage loan process (such as a client, co-applicant, or other party who will hold title on the property to be financed). You are responsible for any information you provide to us, and by providing such information you hereby confirm that such information is either your own information or that you have the third party’s consent to provide such information.
By accessing or using the Service, you agree to the practices described in this Policy. IF YOU DO NOT AGREE TO THE PRACTICES DESCRIBED IN THIS POLICY, YOU MUST NOT ACCESS OR USE THE SERVICE.
Information We Collect
We gather nonpublic personal information about our customers as may be necessary to conduct business with our customers. We collect nonpublic personal information about you from the following sources:
Information We Disclose
Your personal information will only be retained for the purpose of providing you with our response to your query and will not be made available to any third party except as necessary to be disclosed to any related entity for the purpose intended or as required to be disclosed under law.
By submitting data on our website, the visitor is providing explicit consent to transmission of data collected on the website.
We treat data as confidential within our firm and require a strict adherence of all our employees to data protection and our confidentiality policies.
All visitors, however, should be aware that our website may contain links to other sites that are not governed by this or any other privacy statement.
We reserve the right to amend (that is, add to, delete or change) the terms of this Privacy Statement from time to time.
We will retain your personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and to fulfill our legitimate business interests. In doing so, we will consider the type of products and services requested by or provided to you, the nature and length of our relationship with you or the business entity you are associated with, and mandatory retention periods under applicable law. For example, under federal and state laws, information relating to a loan application will generally be stored in our Platform by your broker or lender for a minimum of 3 years, and up to 7 years. We will also retain your information, including after your relationship with us ends, as long as necessary to enforce or comply with our legal or contractual rights and obligations, to resolve disputes and defend claims, and to reserve our legal rights.
SMS Terms & Conditions
By opting into SMS Updates from Welcome Mortgage LLC within your mortgage application or other medium, you are agreeing to receive SMS messages from Welcome Mortgage llc. This includes SMS messages for conversations to communicate updates about your mortgage and to request information required to process your mortgage application. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.